We understand how important it is for businesses to keep their drivers on the road. So, in the unfortunate event of an accident, our specialist partner FMG are there to support your drivers’ claims, from beginning to end, to help them get back on the road as quickly as possible.
Pre-selected quality-approved repair centres complete work to the highest standard, and all repairs have a three year or end of contract* guarantee, minimising any end of contract accident repair charges.
HOW IT WORKS
In the event of a road traffic collision, your drivers can call our dedicated helpline on 0344 879 6000. Our partner FMG will provide all the support they need in seeing a claim through to completion.
*Covers the repair for the life of the vehicle with the customer up to a maximum of 3 years – the guarantee does not transfer with the vehicle once the customer returns the vehicle or sells the vehicle.
Our service includes
- Dedicated claims handlers available 24/7 to take control of putting things right and provide all the support you need following incidents
- Full range of repair options available to minimise downtime, including Mobile and SMART repairs for lighter damage so we can fix your vehicle wherever you are
- Electronic notification of new insurance claims, for maximum speed, efficiency and accuracy
- In-house engineering team act on your behalf, independently assessing every repair method, cost and timescale
- Courtesy car, if required, to keep you mobile for the duration of the repair
- View all your claims information, repair progress and vehicle images online at any time
- Monthly Management Information reporting on fleet performance