Corporate business leasing FAQs

Business Leasing or Contract Hire is a rental agreement with a fixed cost.

You choose the manufacturers and models of vehicles that you want and agree the terms of the agreement, such as the maximum annual mileage and length of agreement and initial rental amount followed by fixed monthly rentals to suit your budget. You can include our optional maintenance and breakdown cover, so we manage and maintain the vehicles. The cost would be included in your monthly rental amount, meaning you can pay one fixed monthly payment.

To find out more about the business leasing options we have available, please see our business leasing pages.

If you're an existing customer, your relationship manager can also talk through the options for your business with you.

If your driver has access to our Driver Portal, they can track the progress of their order online. Or you can access all live orders for your account on Lex Autolease interactive.

Vehicle lead times vary between manufacturers and models and all dates provided are estimated and subject to change. 

If you'd like to make changes to your contract, please speak to your relationship manager.

How your drivers arrange and pay for routine servicing, maintenance and MOTs will depend on if you have maintenance included in your agreement. If you’re not sure, please check your original agreement documents.

Your drivers will need to show us a service record when they give the vehicle back at the end of the contract, so please make sure they’re booking it in for regular services. If they don’t, you may face additional charges. The vehicle manufacturer’s recommendation will let your drivers know how often they should be servicing your vehicle.

It’s also important your drivers keep on top of maintenance checks. For example, keeping tyre tread depth within legal limits and fluid levels topped up. If they spot any warning lights, they can use their vehicle handbook to find out what they mean.

If you have a maintenance package:

You can manage your vehicle through the Lex Autolease Driver Portal. Here you’re able to book an MOT, and routine servicing and maintenance including tyre replacements. You can choose a garage based on location, select preferred dates, and receive instant booking confirmation. 

You can also:

• Speak to your local franchised dealer, and they’ll let you know when the next available appointment is.
  
• Book directly with our supplier, Kwik Fit, by calling 0330 123 1590 between 8am - 6pm Monday to Friday or going in to one of their local centres.

Checking your lights, tyres and windscreens and arranging to have them fixed before your MOT appointment may help to reduce the amount of time your vehicle is off the road.

If you have a maintenance package as part of your agreement, your routine service and general maintenance costs are included. Your MOT’s, tyres and other general maintenance needs are also covered if they fall under general fair wear and tear. You can find out more about what is and isn’t covered in the BVRLA (British Vehicle Rental Leasing Association) Fair Wear and Tear guidelines. Any repairs that are needed because of damage, theft, vandalism, driver neglect or misuse aren’t covered by maintenance agreements so will be charged.

If you don’t have a maintenance package:

Booking an MOT

You can use any garage you’d prefer to book your MOT. Kwik Fit is our preferred supplier, and we’ve agreed specific rates with them which may be more cost-effective for you. To book, please get in touch with them directly, letting them know that you’re a Lex Autolease customer.

Checking and fixing your lights, tyres and windscreens before your MOT appointment may help to reduce the amount of time your vehicle is off the road.

Booking routine servicing or maintenance

To book routine servicing or maintenance for your vehicle, please speak to your local franchised dealer and they’ll let you know when the next available appointment is.

If you don't have a maintenance package with us, you're responsible for the costs for servicing, maintenance, and MOTs of the vehicle. This includes any general maintenance costs and tyre replacements.

If you're thinking of taking your vehicle abroad, please call our European travel line which is detailed on your Driver Card at least 2 weeks in advance of your trip and request a European travel pack. It will include details of our breakdown service in Europe, a VE103 document and a letter authorising you to take the vehicle outside of the UK.

When you call to request a travel pack, you'll be asked to provide the following information;

• Your registration number
  
• Exact dates the car will be out of the country
• Countries to be visited

Any maintenance costs incurred while the vehicle is out of the country are at your expense, however reimbursements will be considered at the scale of repair charges applicable in the UK. You will be required to produce receipts and translated invoices within 28 days of any expenditure being incurred.

Don't forget when travelling overseas it is recommended that you should take a touring kit of spare parts, a warning triangle and a first aid kit. In many countries these items are mandatory and must be supplied at your own expense. For further details of what is required in the country or countries you're visiting, please ask a representative by calling the European travel line.