Free independent help and advice

It can feel lonely when you’re worrying about money. So, it’s good to know that there’s someone you can talk to. These organisations can offer you free help, support, and guidance. Most 0800 phone numbers are free to call from UK landlines and mobiles. 

Free help, support, and guidance

MoneyHelper

Guidance from MoneyHelper

  • Government-backed with guidance on benefits, tax, pensions, homes and savings
  • Money calculators, helpful articles and regular updates
  • Support available online, over the phone or face-to-face

Call 0800 138 7777 for money guidance. Lines open Monday to Friday 8am to 6pm

Visit MoneyHelper

StepChange Debt Charity

  • Free, impartial advice to get your finances back on track
  • A wide range of practical debt solutions
  • Support online 24/7 or by phone

Call 0800 138 1111. Lines open Monday to Friday 8am to 8pm, and Saturday 8am to 4pm

Visit StepChange

Citizens Advice

Help from Citizens Advice

  • Free advice on a range of topics, including benefits, debt, housing and consumer rights
  • Help with managing your money
  • Practical and impartial support online, in person or over the phone

Call 0800 144 8848 or 0800 702 2020 if you’re in Wales. Lines open Monday to Friday 9am to 5pm

Visit Citizens Advice

Mental Health and Money Advice

  • Clear, practical advice and support for people experiencing mental health and money worries
  • Specialist knowledge of benefits, managing money and mental health care
  • Award-winning UK-wide online advice service

Visit Mental Health and Money Advice

PayPlan

  • Free debt advice and support
  • Free, confidential debt advice
  • A personalised action plan for your money

Help available online or by phone

Call 0800 280 2816. Lines open Monday to Friday 8am to 8pm, and Saturday 9am to 3pm

Visit PayPlan

National Debtline

  • Free, confidential debt advice
  • Guides, fact sheets, budgeting tools and sample letters
  • Advice via phone and online

Call 0808 808 4000. Lines open Monday to Friday 9am to 8pm, and Saturday 9.30am to 1pm

Visit National Debtline

 

Money worries

If you're worried about making future payments, find out how we can help.

Visit money worries Money worries page